Order and Shipping

Order Preparation Time

Your orders are prepared and delivered to cargo within 1-3 business days after payment confirmation.

During busy campaign periods and public holidays, the preparation time may vary.

Shipping Time

Orders delivered to cargo are delivered within an average of 1-5 business days, depending on your region.

Delivery times may vary due to delays caused by the shipping company.

Shipping Included

Shipping fee is included in the price.

Order Tracking

You will be sent a tracking number when your order is shipped.

You can track your order instantly via the cargo tracking information.

Damaged or Missing Deliveries

It is recommended to check your package during delivery.

In case of damaged, missing or opened packages, a report must be made to the cargo officer and you should contact us.

Undeliverable Orders

Additional shipping fees that may arise in orders that cannot be delivered due to incomplete or incorrectly entered address information may be borne by the recipient.